Horrible is an understatement.
There are two possible reasons Air India has this disastrous app.
1. Someone allocated peanut sized budget in IT to create an app because the leadership team wanted an "app". OR
2. Air India has to show star alliance that an app for their airline exist just for the name sake.
Why else would an airline create an app.
I cant link my frequent flyer details to this.
I cant use my existing login information.
I cant use mobile check in as its takes me to their web checkin page which is next to pathetic on a mobile.
I cant see all my bookings made on air India web site with my FF number linked.
Why would I use this app ? I would rather use their website to book and Worldmate to manage my itinerary.
GeekyBytes about
Air India, v1.7