It just doesnt work

I fly 180,000 miles a year all around the word and use six or seven different airlines so I know what Im doing with mobile airline apps. That said, this app is totally frustrating. It asks for your flight and passport details in a portrait only orientation in a font so small that users must zoom in and out and scroll around the screen in order to enter the required data. When the user finally gets to the confirmation screen and one is ready to go to the next set the app takes the user to the data entry screen AGAIN. The web-based interface is the same exercise in frustration. Save yourself the aggravation and get to the airport in a few minutes early and check in at the counter.

GlennHarris about Air India: Book Flight Tickets